Privacy Policy

The Duara website is owned by Duara, which acts as the data controller for your personal data.

We have adopted this Privacy Policy, which sets out how we process the information collected via the Duara website and explains why we need to collect certain personal data about you. You should therefore read this Privacy Policy before using the Duara website.

We take care of your personal data and are committed to ensuring its confidentiality and security.

Personal information we collect

When you visit the Duara website, we automatically collect certain information about your device, including details about your web browser, IP address, time zone and some of the cookies stored on your device. In addition, whilst you browse the site, we collect information about the web pages or products you visit, which websites or search terms led you to the site, and how you interact with it. We refer to this automatically collected information as “Device Information”.

We may also collect the personal data you provide (including, but not limited to, your first name, surname, address, payment details, etc.) during registration, in order to fulfil the agreements entered into.

Why do we process your data?

Our top priority is the security of users’ data and, as such, we only process the minimum amount of data necessary to keep the website running. The information collected automatically is used solely to identify potential cases of misuse and to generate statistics on website usage. This statistical information is not aggregated in such a way that it could identify a specific user.

You can visit the website without revealing your identity or providing information that identifies you as a specific individual. However, if you wish to use certain features of the site, receive our newsletter or provide other details via forms, you may provide us with personal information, such as your email address, first name, surname, town of residence, organisation or telephone number.

You have the option not to provide us with your personal data, but in that case you will not be able to access certain features of the website. For example, you will not be able to receive our newsletter or contact us directly via the website. Users who have any queries about which information is mandatory can contact us at duara.agency@gmail.com.

Your rights

If you are a European resident, you have the following rights regarding your personal data:

  • Right to be informed.

  • Right of access.

  • Right to rectification.

  • Right to erasure.

  • Right to restriction of processing.

  • Right to data portability.

  • Right to object.

  • Rights relating to automated decision-making and profiling.

If you wish to exercise any of these rights, please contact us using the contact details provided below.

Furthermore, if you are a European resident, please note that we process your information to fulfil any contracts we may have with you (for example, if you place an order via the website) or, otherwise, to pursue our legitimate interests. Please be aware that your information may be transferred outside Europe, including to Canada and the United States.

Links to other websites

Our website may contain links to other websites that are not owned or controlled by us. Please note that we are not responsible for the privacy practices of these websites or of third parties. We recommend that you read the privacy policies of each website you access from our site.

Information security

We protect the information you provide to us using computer servers in a secure, controlled environment that is protected against unauthorised access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards to protect personal data. However, no data transmission over the internet or wireless networks can be guaranteed to be completely secure.

Legal notice

We may disclose any information we collect, use or receive if required or permitted by law, for example, to comply with a court order or similar legal process, or where we believe in good faith that disclosure is necessary to protect our rights, your safety or that of others, to investigate fraud, or to respond to government requests.

Contact details

If you would like to contact us to better understand this Policy or regarding any matter relating to your rights and your personal data, please email us at duara.agency@gmail.com.